Who We Are
4AM Tech is a software and technology services company that designs and builds websites, mobile apps, custom software, and AI automation for businesses. 4AM TECH IO PVT LTD is the data controller responsible for the information described in this policy.
- Company: 4AM TECH IO PVT LTD
- Address: 07 Park Plaza Queens Park, Behind Deepak Hospital, Mumbai, Maharashtra 401105, India
- Email: director@4amtech.com
- Phone / WhatsApp: +91 93228 20524
- Website: https://4amtech.com
Information We Collect
We collect information you provide directly through our contact, quote, demo, checkout, account, dashboard, and support forms, along with limited technical information collected automatically when you browse our website.
- Details you provide: name, phone number, email, company name, project brief, uploaded files, and support messages
- Order and payment references generated when you purchase a product or service
- Account and dashboard data when you sign in to manage projects, orders, or tickets
- Technical data: IP address, device and browser type, pages viewed, and approximate location
- Cookies and similar technologies used for site functionality, analytics, and advertising
How We Use Information
We use the information we collect to operate our business and provide our services to you.
- Respond to enquiries and prepare quotes and proposals
- Deliver products, manage projects, and provide customer support
- Process payments and issue invoices
- Improve our website, services, and advertising
- Send service updates and, where permitted, relevant marketing messages
Payments
Online payments are processed by third-party payment gateways. We do not collect or store your full card, UPI, or bank credentials on our servers; we retain only the payment references needed for orders, invoices, and support.
- Card and bank details are handled directly by the payment provider
- Payment providers process your data under their own privacy and security policies
Data Retention
We keep personal information only for as long as needed to fulfil the purposes described in this policy, including legal, accounting, tax, and security obligations, after which it is deleted or anonymised.
- Invoices and order records may be retained to meet legal and tax requirements
- Lead and project data is retained while we work together and for a reasonable period afterwards
Data Security
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.
- Access to personal data is limited to authorised personnel
- Sensitive transactions are handled over encrypted connections
Your Rights And Choices
You can request access to, correction of, or deletion of your personal information, and you can opt out of marketing communications at any time.
- Request a copy, correction, or deletion of your data by emailing director@4amtech.com
- Unsubscribe from marketing messages using the provided opt-out or by contacting us
- Some records may be retained where required for invoices, security, or legal compliance
Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Third-Party Links
Our website may link to third-party websites or services that we do not control. This policy does not apply to those sites, and we encourage you to review their own privacy policies.
Grievance Officer And Contact
In accordance with the Information Technology Act, 2000 and the rules made thereunder, you can contact our Grievance Officer with any questions, concerns, or complaints about this policy or your personal data.
- Grievance Officer: Nazish Ismat Zaveri
- Email: director@4amtech.com
- Address: 07 Park Plaza Queens Park, Behind Deepak Hospital, Mumbai, Maharashtra 401105, India
- We aim to acknowledge and resolve grievances within the timelines required by applicable law
Governing Law
This Privacy Policy is governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with its effective date.